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PRIVACY POLICY

Effective date: 08/19/2026

Urban Snack ("Urban Snack," "we," "us," or "our") operates the website https://www.urbansnackdfw.com (the "Site") and provides snack station and event catering services. This Privacy Policy explains how we collect, use, share and protect your information when you visit our Site or contact us for a quote.

Please note: our Site does not sell products or process payments online. It provides information about our services and a contact form you can use to request a quote. Any information you send us through the form is used internally to respond to your request.

1. Information we collect

Information you provide to us : When you submit our contact / quote form, we may collect: your full name, email address, phone number, event date and time, event address, city/area, type of event, number of guests, preferred package and station, selected add-ons, and any notes or special requests you share with us.

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Information collected automatically : When you visit the Site, we (and our website platform) may automatically collect limited technical data such as your IP address, browser type, device information and pages visited, through cookies and similar technologies.

2. How we use your information

We use the information you provide for internal purposes only, to:

  • respond to your quote or contact request and communicate with you;

  • prepare quotes, confirm availability and arrange our services;

  • improve our Site and services;

  • send you information you request, and — only if you opt in — occasional updates;

  • comply with legal obligations.

3. How we share your information

We do not sell your personal information, and we do not share it for advertising purposes. We may share it only with:

  • Service providers who help us operate the business (for example, our website platform, Wix, and email tools), who may only use it to provide services to us;

  • Legal and safety recipients where required by law or to protect our rights.

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If you later choose to book and pay a deposit, that payment is arranged directly with us and is not processed through the Site.

4. Cookies and tracking

Our Site may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

5. Data retention

We keep your information only as long as needed to respond to your request, provide our services, meet our legal and accounting obligations, and resolve any disputes, after which it is deleted or anonymized.

6. Security

We take reasonable measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Your privacy rights (Texas residents)

Depending on applicable law, you may have the right to: confirm whether we process your personal data; access a copy of it; correct inaccuracies; request deletion; and opt out of the sale of personal data or targeted advertising (we do neither). To exercise any of these rights, contact us at snackurban244@gmail.com. We will respond as required by applicable law.

8. Children's privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-party links

Our Site may link to third-party websites (for example, social media). We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page.

11. Contact us

Urban Snack Dallas, TX

Email: snackurban244@gmail.com

Phone: (495) 261-6962

Website: https://www.urbansnackdfw.com

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